Help Page
Getting Started with Swiftly
- Getting Started with the Swiftly Dashboard
- Getting Help with Swiftly
- Transit Data Health Alerts
- Device and Browser Compatibility for the Swiftly Dashboard
- Create and Manage User Accounts
- Setting your Swiftly Dashboard Password for the First Time
Swiftly Dashboard Workflows & SOPs
- Swiftly Workflows for Customer Service
- Swiftly Workflows for Dispatchers
- Swiftly Workflows for Field Supervisors
- Swiftly Workflows for Operations Management
- Swiftly Workflows for Schedulers
- Swiftly Workflows for Planners
Live Operations
- Live Operations Workflows
- Live Operations Overview
- Block Schedule
- Vehicle Statuses
- Real-Time Crowding in Live Operations
- On-Time Performance in Live Map
GPS Playback
Service Adjustments
Rider Alerts
On-Time Performance
Operator Reports
Onboard App
- How to Report an Onboard App Issue to Swiftly Technical Support
- Understanding How to Use Onboard App Training Mode
- Support for Scalefusion Mobile Device Management
- Navigation in Onboard App
- Passenger Counts in Onboard App
- Messaging in Onboard App
Hopthru
Run-Times
Speed Map
Download Center
Admin Panel
The Swiftly API
Passenger-Facing Tools
Headway Insights
FAQ's
- How to Update User Permissions and Access in the Swiftly Dashboard
- How does Swiftly process data?
- How does vehicle assignment work?
- How Often is Your Base Map Layer Updated?
- How to Get Crowding Data Into Your Real-Time Feed
- What is Layover/Deadhead?