Getting Started with Swiftly

• Customer Community Training Webinars
• GTFS Intake for the Swiftly Dashboard
• Getting Started with the Swiftly Dashboard
• Service Check
• Getting Help Within the Swiftly Dashboard
• Video: Swiftly for Customer Service

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Live Operations

• Live Operations Basics
• Live Map Basics
• Live List View Basics
• Live Ladder View Basics
• On Time Performance in Live Map
• Manual Assignment

GPS Playback

• GPS Playback Basics

On-Time Performance

• On-Time Performance Basics
• On-Time Performance Parameters
• On-Time Performance Filters
• Downloading Your On-Time Performance
• Route Groups

Run Times

• Run-Times Basics
• Run-Times Analysis View
• Run-Times Suggestion View
• Run-Times Comparison View
• Run-Times Suggestion View – Methodology
• Download Suggested Run-Times Data

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Speed Map

• Speed Map Basics
• How to Import data from Speed Map APIs to GIS

Headway Insights

• Headway Insights Basics
• Headway 101
• How do the Swiftly headway parameter rules work?

Operator Reports

• Operator Reports Basics

Onboard App

• Onboard App Basics
• Using the Onboard App
• Onboard App Installation

Rider Alerts

• Rider Alerts Basics

Swiftly GPS Trackers

• GPS Tracker Installation Guide
• General Swiftly GPS Tracker Diagnostics
• Vehicle (Swiftly GPS tracker) is not showing on Swiftly Dashboard
• Swiftly GPS tracker battery appears to have melted 
• Changing a vehicle ID for a Swiftly GPS tracker that you've switched out
• Why am I still seeing old vehicle IDs even after Swiftly updated the vehicle ID?

FAQ's

• What is Layover/Deadhead?
• What is GTFS?
• How does the SMS/Voice service work?
• Is there API documentation to help Developers?
• Reporting an Issue: Tips and Tricks
• How do we add a new user to the Swiftly Dashboard?

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International

• Découvrez Swiftly