On Time Performance parameters are defined in the Swiftly Dashboard as the number of minutes behind or ahead of the schedule a vehicle is running to be considered “early,” “on-time,” and “late.”
The default settings for On Time Performance parameters in the Swiftly dashboard are 1 min “early” and 4 minutes “late.” Therefore, vehicles departing the stop >1 min early are considered “early,” vehicles departing the stop <= 1 min early and﹤= 4 min late are considered “on-time” and vehicles departing the stop > 4 min late are considered “late.”
These default OTP parameters can be reconfigured to any standard definition of “early” and “late” that is used operationally for your agency.
To check the default OTP parameters for your agency, look at the “Allowable Minutes” filter shown on the On Time Performance module’s Filters Toolbar, as displayed in the screenshot below.
To change the OTP parameters, click on the pencil icon next to the “Display” filter, and toggle the allowable “early” and “late” minutes to any desired range, as shown in the screenshot below.
Note: changing the OTP allowable minutes within the OTP module filters does not change the default OTP parameter settings, but will change how the current view of OTP data is displayed & categorized. If you would like to change your default OTP parameters, please contact email@example.com.