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Stan Parkford

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Activity overview

Latest activity by Stan Parkford
  • Stan Parkford created an article,

    Getting Help Within the Swiftly Dashboard

    Getting help within the Swiftly Dashboard is quick and easy!  Using the "Help Button" in the bottom-right corner of the dashboard, you can:  Search for answers quickly! Our entire library of Help...

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  • Stan Parkford created an article,

    Why am I still seeing old vehicle IDs even after Swiftly updated the vehicle ID?

    Why am I still seeing old vehicle IDs even after Swiftly updated it? Let's say you request a vehicle ID update with Swiftly because you moved a tracker from one vehicle to a new one. You may still ...

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  • Stan Parkford created an article,

    GPS Tracker Installation Guide

    This installation guide is intended for agencies who have purchased GPS trackers directly from Swiftly.  For any questions about GPS trackers or installation, contact: support@goswift.ly The basics...

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  • Stan Parkford created an article,

    How does the SMS/Voice service work?

    Swiftly offers SMS/Voice services as part of a host of tools available to passengers. For some agencies, Swiftly has setup a phone number that uses Swiftly predictions to give passengers a simple, ...

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  • Stan Parkford created an article,

    About Run Times

    The Run Times module is a powerful scheduling tool that compares observed (actual) run-times against the scheduled run-time for every route. This data is then used to analyze and compare observed ...

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  • Stan Parkford created an article,

    Swiftly GPS tracker battery appears to have melted 

    This information below outlines how to investigate and troubleshoot issues regarding trackers provided by Swiftly. The information below does not address issues related to AVL feeds not provided di...

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  • Stan Parkford created an article,

    Vehicle (Swiftly GPS tracker) is not showing on Swiftly Dashboard

    This information below outlines how to investigate and troubleshoot issues regarding trackers provided by Swiftly. The information below does not address issues related to AVL feeds not provided di...

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    • 1 follower
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  • Stan Parkford created an article,

    Reporting an Issue: Tips and Tricks

    When it comes to issues that you notice in Swiftly Transitime (predictions) and Insights (dashboard), there are a lot of tools at your disposal to find out more information. GPS Playback and Live M...

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  • Stan Parkford created an article,

    General Swiftly GPS Tracker Diagnostics

    This information below outlines how to investigate and troubleshoot issues regarding trackers provided by Swiftly. The information below does not address issues related to AVL feeds not provided di...

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    • 1 follower
    • 0 comments
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  • Stan Parkford created an article,

    Changing a vehicle ID for a Swiftly GPS tracker that you've switched out

    This information below outlines how to investigate and troubleshoot issues regarding trackers provided by Swiftly. The information below does not address issues related to AVL feeds not provided di...

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    • 1 follower
    • 0 comments
    • 0 votes